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Evidence Guide: MSS403011 - Facilitate implementation of competitive systems and practices

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS403011 - Facilitate implementation of competitive systems and practices

What evidence can you provide to prove your understanding of each of the following citeria?

Facilitate the development of process and competitive systems and practices knowledge

  1. Ensure necessary technical documentation and information about the process and competitive systems and practices is available.
  2. Assist and mentor others in accessing information.
  3. Identify work activities which may inhibit the ongoing development of competitive systems and practices skills and knowledge of others.
  4. Arrange for the provision of workforce development and training for self and others, as appropriate.
  5. Encourage others to apply technical knowledge to the improvement process.
Ensure necessary technical documentation and information about the process and competitive systems and practices is available.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist and mentor others in accessing information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify work activities which may inhibit the ongoing development of competitive systems and practices skills and knowledge of others.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for the provision of workforce development and training for self and others, as appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage others to apply technical knowledge to the improvement process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate commitment to efficiency improvements

  1. Ensure budgets, operating procedures and other related documentation is available.
  2. Assist others to apply this information to their work responsibilities.
  3. Encourage the identification of waste.
  4. Encourage an environment where efficiency improvements are recommended by fellow employees.
Ensure budgets, operating procedures and other related documentation is available.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist others to apply this information to their work responsibilities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage the identification of waste.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage an environment where efficiency improvements are recommended by fellow employees.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage a competitive systems and practices approach to work

  1. Encourage and, where necessary, develop communications between specialists and work group members.
  2. Lead development of strategies to monitor and deal with identified waste issues.
  3. Resource and encourage other employees to identify and take action on potential problems.
  4. Arrange for workforce development and training for self and others, as required, in relevant competitive systems and practice procedures and techniques.
  5. Guide others in relating identified problems to the maintenance strategy, and developing any required changes, to ensure awareness, learning and commitment.
Encourage and, where necessary, develop communications between specialists and work group members.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Lead development of strategies to monitor and deal with identified waste issues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resource and encourage other employees to identify and take action on potential problems.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for workforce development and training for self and others, as required, in relevant competitive systems and practice procedures and techniques.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Guide others in relating identified problems to the maintenance strategy, and developing any required changes, to ensure awareness, learning and commitment.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement process and organisation improvements

  1. Plan the implementation of work group suggestions and externally suggested improvements.
  2. Facilitate commitment to, and involvement in, the implementation planning of improvements and to follow improvements to their conclusion.
  3. Encourage the application of the 'plan, do, measure, improve, control' approach to the job.
  4. Arrange for workforce development and training, as required, to facilitate continued involvement by others in improvement processes.
  5. Involve work group and other key personnel in identification of skill needs and means of skills acquisition to fill any identified gaps.
Plan the implementation of work group suggestions and externally suggested improvements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate commitment to, and involvement in, the implementation planning of improvements and to follow improvements to their conclusion.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage the application of the 'plan, do, measure, improve, control' approach to the job.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for workforce development and training, as required, to facilitate continued involvement by others in improvement processes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Involve work group and other key personnel in identification of skill needs and means of skills acquisition to fill any identified gaps.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Facilitate the development of process and competitive systems and practices knowledge

1.1

Ensure necessary technical documentation and information about the process and competitive systems and practices is available.

1.2

Assist and mentor others in accessing information.

1.3

Identify work activities which may inhibit the ongoing development of competitive systems and practices skills and knowledge of others.

1.4

Arrange for the provision of workforce development and training for self and others, as appropriate.

1.5

Encourage others to apply technical knowledge to the improvement process.

2

Facilitate commitment to efficiency improvements

2.1

Ensure budgets, operating procedures and other related documentation is available.

2.2

Assist others to apply this information to their work responsibilities.

2.3

Encourage the identification of waste.

2.4

Encourage an environment where efficiency improvements are recommended by fellow employees.

3

Encourage a competitive systems and practices approach to work

3.1

Encourage and, where necessary, develop communications between specialists and work group members.

3.2

Lead development of strategies to monitor and deal with identified waste issues.

3.3

Resource and encourage other employees to identify and take action on potential problems.

3.4

Arrange for workforce development and training for self and others, as required, in relevant competitive systems and practice procedures and techniques.

3.5

Guide others in relating identified problems to the maintenance strategy, and developing any required changes, to ensure awareness, learning and commitment.

4

Implement process and organisation improvements

4.1

Plan the implementation of work group suggestions and externally suggested improvements.

4.2

Facilitate commitment to, and involvement in, the implementation planning of improvements and to follow improvements to their conclusion.

4.3

Encourage the application of the 'plan, do, measure, improve, control' approach to the job.

4.4

Arrange for workforce development and training, as required, to facilitate continued involvement by others in improvement processes.

4.5

Involve work group and other key personnel in identification of skill needs and means of skills acquisition to fill any identified gaps.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Facilitate the development of process and competitive systems and practices knowledge

1.1

Ensure necessary technical documentation and information about the process and competitive systems and practices is available.

1.2

Assist and mentor others in accessing information.

1.3

Identify work activities which may inhibit the ongoing development of competitive systems and practices skills and knowledge of others.

1.4

Arrange for the provision of workforce development and training for self and others, as appropriate.

1.5

Encourage others to apply technical knowledge to the improvement process.

2

Facilitate commitment to efficiency improvements

2.1

Ensure budgets, operating procedures and other related documentation is available.

2.2

Assist others to apply this information to their work responsibilities.

2.3

Encourage the identification of waste.

2.4

Encourage an environment where efficiency improvements are recommended by fellow employees.

3

Encourage a competitive systems and practices approach to work

3.1

Encourage and, where necessary, develop communications between specialists and work group members.

3.2

Lead development of strategies to monitor and deal with identified waste issues.

3.3

Resource and encourage other employees to identify and take action on potential problems.

3.4

Arrange for workforce development and training for self and others, as required, in relevant competitive systems and practice procedures and techniques.

3.5

Guide others in relating identified problems to the maintenance strategy, and developing any required changes, to ensure awareness, learning and commitment.

4

Implement process and organisation improvements

4.1

Plan the implementation of work group suggestions and externally suggested improvements.

4.2

Facilitate commitment to, and involvement in, the implementation planning of improvements and to follow improvements to their conclusion.

4.3

Encourage the application of the 'plan, do, measure, improve, control' approach to the job.

4.4

Arrange for workforce development and training, as required, to facilitate continued involvement by others in improvement processes.

4.5

Involve work group and other key personnel in identification of skill needs and means of skills acquisition to fill any identified gaps.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, for three (3) or more organisation improvements which include the facilitation of competitive systems and practices, to:

identify processes and products of the organisation and work area

analyse future skill development needs of work group

mentor effectively in a one-on-one situation

facilitate communication between work group and external competitive systems and practices specialists and managers

lead work group in identifying efficiency improvements and elimination of waste.

Must provide evidence that demonstrates knowledge relevant to their job role sufficient to fulfil their job role independently, including:

information technology systems used in the organisation

features of competitive operational practices in own work area

monitoring and data gathering systems in work area (e.g. SCADA, ERP and MRP)

methods of gathering data against key performance indicators (KPIs)

facilitation techniques to encourage work group development and improvement.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Budgets include one or more of:

financial

time

materials/products

other business plans which are relevant to the team and the work area.

Categories of waste include one or more of:

excess production and early production

delays

movement and transport

poor process design

inventory

inefficient performance of a process

making defective items

activities which do not yield any benefit to the organisation or any benefit to the organisations customers.

Key reliability issues include one or more of:

cleanliness

poor lubrication

incorrect adjustment

poor training and instructions for employees.